Comcast charging for captions?!

I subscribe to every movie channel, which means full, free access to all OnDemand movies for those channels.

The other night I tried to watch Matchstick Men (made in 2003) in HD and it had no captions.  This wasn't a technical problem because the info actually was missing the "CC" icon which denotes movies that include captions.

Not to fear, there was another listing for the same movie and it showed "CC" icon.  Great, right?  That version costs $3.99 to watch!

Comments

(e said…
Hmm, interesting. Perhaps this was a mistake?

I would see if there are other movies that are captioned which they expect you to pay for while there are free versions without captions.

I will look and see if this is something they are doing with other movies. Because if it seems as if they are expecting us to pay for captions, they will be hearing from me!
July 10, 2011 at 9:22 PM
Anonymous said…
Redbox did this one time. They usually associate closed captioning with extras (trailers, cut off themes,interviews) that come with DVDs.

companies keep making the same mistakes, I think we a legislation to make it clear that subtitles/closed captions are NOT extras but necessary accessibility.
July 10, 2011 at 9:49 PM
Nesmuth said…
Sorry you feel sad for this kind of news to be happening, but, you all asked for it. The video blogs you see on this page, http://eyefirevlogs.com/eyefire2/?p=14783 , are most likely the ones that influenced the folks who played roles in the decisions that made this kind of news.
July 11, 2011 at 4:48 AM
(e said…
Nesmuth,

What do you mean we "asked for it"? Who is "you all"? What do the people you mentioned have to do with this?

When you say "you all", do you mean deaf people who use sign language? Deaf cultured people? Hard of hearing people? People who acquired deafness during their adult years? People with moderate hearing loss? Mild? Severe? Profound? Mixed? People with typical hearing who enjoy using captions?

You said that the videos you mentioned most likely influenced the decisions of corporations when providing captions, I doubt that they are spending their time watching these videos or caring what these people have to say.

How dare you say we asked for it.
What a crappy thing to say.

How about instead of placing blame on us, you figure out how we can continue to enjoy the option of captions. What are you doing to help?
July 11, 2011 at 2:14 PM
Anonymous said…
Wait a minute?! They change you for to use captions?! That is not fair, it's like change hearing people for sound! This is ridiculous!
September 2, 2011 at 4:04 PM
Post a Comment

Popular posts from this blog

New hearing aids - Rexton Cobalt 16

I picked up my new hearing aids today and thought I would post my initial thoughts. First, let's take a little journey back in time to understand some of my history. I got my first set of ears 10 years ago. They were the Senso+ model in the CIC (completely-in-the-canal) size, made by Widex. They were almost invisible and functioned fairly well, but after four years they were no longer powerful enough to keep up with my progressive loss, so I got a new set. The new set were Phonak Claro ITE (in-the-ear) models, and were far more technologically advanced, and also far larger and more noticeable. I was able to control the volume and choose programs using my Phonak wristwatch. I have worn these for about five years now, but again my hearing loss has outgrown the volume possible with these models. Fast forward to present day. I recently bought a pair of Rexton Cobalt 16 (same as Siemens Pure 700) and a bluetooth remote control that Rexton calls an RCU (same as the Siemens Tek). The
Read more

Guest Blog - Children and Hearing Loss-Changing Lives by Raising Awareness

This is my first guest post, by fellow blogger John O'Connor -  bloggingwjohno.blogspot.com Perfect hearing is something that the average person really takes for granted. When people think of hearing loss, they often associate the condition with people who are old in age. Hearing loss is common in babies and young children. A person can be born deaf of suffer hearing loss gradually over time. Of the estimated 738,000 people in the U.S. who have experienced substantial hearing loss, 8 percent of those people fall under the age of 18 . People should understand that hearing loss is something that affects people from all backgrounds of all ages. Many people, especially children, are at risk for hearing loss. It is estimated that 15 percent of children between the ages of 6-19 years old have experienced low or high frequency hearing at the 16th decibel in one or both ears. Children who may be hard of hearing may find it hard to grasp certain concepts like word order or may hav
Read more

ASL class starts today - Level TWO!!

I am really excited about taking the level 2 class this year. We were all really worried that it wasn't going to happen since we needed a minimum number of people and a couple people from level 1 moved away over the summer. So it is very welcome news that the class is happening, and I am really looking forward to taking my ASL to the next level!!
Read more